Sales

  • Branch registration
  • New company formation
  • Sales support
Contact Details

Direct: +971 6 513 3 461
Fax: +971 6 526 3555

International Promotions

Direct: +971 6 513 3466
Fax: +971 6 526 3555

Business Development

Consultant Registration

Contact Details

Phone: +971 6 526 3333
Direct: +971 6 513 3 471
Fax: +971 6 526 3555

Customer Relations

Customer suggestions and complaints

Contact Details

Direct: +971 6 513 3 141
Fax: +971 6 526 3404

Customer Support

Contact Details

Direct: +971 6 513 3 491
Fax: +971 6 526 3555

Engineering

  • Plot development, building construction, building completion and operation permit requirements checklist
  • Appointment of HFZA registered consultant and contractor
  • Application for leveling and fencing
  • Application for building permit
  • Building completion certificate
  • Application for HFZA NOC cover letter to SEWA Water & Electricity and Etisalat for permanent connection
  • Operation Permit (OP) or Provisional Operation Permit (POP), Operation Manual with EIA and RA etc
  • Application for approval to install temporary facilities (Portacabin, container, etc) as per HFZA permitted activity
Survey
  • Investor’s plot demarcation or re-demarcation request
  • Plot plan and location plan issuance request
  • Existing utility services drawings
  • HFZA Phase 1 and Phase 2 master plan drawings, including road networks
Contact Details

Direct: +971 6 513 3 423
Fax: +971 6 526 4661

Environment, Health and Safety Department

  • Review for new licensing/additional activity applications for incoming new/existing investors projects as and when forwarded by HFZA Lease & Licensing, Sales and Marketing dept.
  • Coordinate and support the HFZA Engineering Dept. for issuance/renewal of Setting Layout Plan Building Permit (BP), Building Completion Certificate (BCC) and Operation Permit (OP)
  • Issuance of Environmental Clearances to Investors’ projects
  • Issuing No Objection Certificate (NOC) to various government (Sharjah Municipality, Sharjah Ports & Customs, Dubai Municipality, Dubai Ports & Customs, Abu Dhabi Customs Administration, Security Industry Regulatory Agency, Ministry of Environment and Water, Ministry of Health etc.,) agencies from the HFZ Investor for chemical import/export/store.
Contact Details

Direct: +971 6 513 3 453
Fax: +971 6 526 3322

Legal Affairs Department

Compliances

Ms. Analisa Mediano
analisa.mediano@hfza.ae
Direct: +971 513 3 458
Fax: +971 6 526 3555

Dispute Resolution:

Mr. Nadeem Muhammad
nadeem.m@hfza.ae

Maryam Falaknaz
Maryam.Falaknaz@hfza.ae

Contact No: 0502134888

Muhammed Abdullah
muhammad.abdullah@hfza.ae

Finance & Accounts

  • Invoices and payments
  • Statement of accounts
  • Renewal and termination charges
  • Supplier and contractor payments
  • Customer refunds
  • Submission of audit reports and related queries
Contact Details

Mr. Abdul Aziz K. Hamdan
abdulaziz.hamdan@hfza.ae

Ms. Jennifer V. Saldanha
jennifer.saldanha@hfza.ae
Direct: +971 513 3 400
Fax: +971 6 526 3622

Food Section

  • Business plan review & approval
  • Issuance of exit permits
  • Issuance of NOC
  • Direct interface with governmental organizations local & federal
  • Training & consultancy services
  • Process & Halal certification services
  • Third party laboratory testing services
  • Advice & guidance for municipality audits & inspections
Contact Details

Phone: +971 6 526 3222
Direct : +971 6 513 3423
Fax: +971 6 526 4661

Security & Safety Department

  • Company registration for consultants and contractors
Contact Details

Fax: +971 6 526 3622

Investor Services

  • Application of Visa
  • Application of Online Account
  • Application of Establishment Card
  • Medical
  • Residence Permit
  • Apply Online for Tel. Comm. Services.
  • Apply for Staff Accommodation.
  • All types of N.O.C. (Company & Individuals)
  • Passport Withdrawal
  • Authorization Card
  • Visa Cancellation
  • Salary Payment Certificate
  • Employee Disputes
Contact Details

Fax: +971 6 526 3622

Leasing & Licensing

  • Change of activity
  • Change of company name
  • Change/add shareholders
  • Change/add manager
  • Change of legal status
  • License renewal
  • Documentation registration
  • Bank letters/letter of Incorporation
  • NOC
  • License termination
  • Re-instatement
  • Lease collection (new and renewed)
  • Update contact detail
  • Handing over of keys
  • Mortgage
  • Relocation/additional facility
  • Increase/decrease of shares
  • Re-arrangement of shares
Contact Details

Direct: +9716 513 3 473
Fax: +971 6 526 3334

Maintenance

  • Collection of keys for pre-built facilities
  • Returning facilities upon termination
  • Request for repairs of HFZ facilities for Investors
Contact Details

Phone: +971 6 526 3222
Direct: +971 6 513 3405; +971 6 513 3440
Fax: +971 6 526 3955

Marketing

  • Advertising
  • Events
  • Promotions
Contact Details

Direct: +971 6 513 3 420
Fax: +971 6 526 3555

Purchasing & Supply

  • Purchase & Supply goods for Authority
Contact Details

Direct: +971 6 513 3 411
Fax: +971 6 526 3311

Accommodation

Contact Details

Fax: +9716 526 3666; +971 6 526 0222